Creating a new account and resetting a forgotten password both start at app.myhopskip.com. Both use a verification code that we send to your email.
Verification codes come from "Microsoft on behalf of hopskip" (msonlineservicesteam@microsoftonline.com). Add this address to your contacts.
If the code doesn't arrive, check your spam or quarantine folder. If it's still missing, see Why You Might Not Be Receiving Hopskip Emails.
Reset Your Password
Go to app.myhopskip.com.
Click Forgot your password? above the Password field.
Enter your account email address and request a verification code.
Check your inbox for the code from Microsoft on behalf of hopskip.
Enter the code on the screen. Type the code in. Don't copy and paste it, because some email programs add hidden characters that make the code fail.
Enter your new password, then enter it again to confirm.
Your password is updated and you'll be signed in to Hopskip.
*The password reset will only be effective if you've already set a password once in the past. If you've only received an invite email, you'll need to first sign up and set your password for the first time using the section below.
Create a New Account
Go to app.myhopskip.com, then click Sign up at the bottom of the page, next to "Don't have an account?"
Enter your email address and click 'Sign up with email' to request a verification code.
Check your inbox for the code from Microsoft on behalf of hopskip, then type it in. Be sure to check spam and quarantine!
Create your password.
Choose your role: Planner, Hotelier, DMO/CVB, NSO/GSO, Affiliate, or Supplier.
Follow the prompts for your role:
Hoteliers: Search for your property and connect to it. Some properties require a Property Admin to approve new team members before you get access.
DMOs, NSOs, and Affiliates: Select your city, chain, or organization.
Still stuck?
Email help@myhopskip.com if you can't log in. Otherwise, message us in chat for the fastest help, 9am-5pm EST, Monday-Friday.