You can sign up for HopSkip here.

Yes, the planner can award one RFP to multiple hotels.

Yes, planners can see all hotels across all destinations requested for proposals. DMOs/CVBs will have visibility of all hotels requested within their market, and NSOs/GSOs will have visibility of all hotels requested within their portfolio.

Currently, HopSkip does not support the ability for DMOs to submit convention center or destination proposals for citywide business. However, we are actively working on these capabilities and will have them available on the platform soon.

Yes. Here's how:

Click your initials in the lower left corner and go to My Profile. Look for the tab titled Notification Settings. From here, you can enable or disable specific RFP notification emails and choose the frequency of reminder emails you receive.

We manage the addition and deletion of hotels from a company's portfolio through our platform’s support team. Currently, we have a feature in beta that allows NSOs/GSOs and DMOs/CVBs to manage and edit their respective portfolio of hotels.

​Chat with Us: Message us for fast response times using the chat message tool in the bottom right corner of your HopSkip account
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​Send Us an Email: info@myhopskip.com
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We're here to help and look forward to hearing from you!

Yes, hotels can send RFP proposals after the due date. HopSkip will not prevent a Hotel from responding after the date the planner requested responses. However, planners have the option to stop receiving proposals, which will prevent hotels from submitting responses.

We track when a planner updates an existing RFP and notify hotels when a planner has made an update that requires an updated proposal to be submitted. The planner will be notified once the hotel has submitted an updated proposal. Planners will still be able to view all versions of previously submitted proposals.

Yes, NSOs/GSOs, Sales Affiliates, and DMOs/CVBs can download a proposal comparison report that compares the key information from each respective proposal side-by-side.
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You can find this report within an RFP by clicking the Reports tab and downloading the Proposal Comparison Report option.

The time for a hotel to submit a response varies, but we’re told the HopSkip platform has best-in-class response times, averaging 12-48 hours per proposal/RFP.

Yes. CVBs, DMOs, and Convention Centers must sign up for an account to respond to RFPs. The great news is that it is free to receive leads, bid on opportunities, and win business from the HopSkip platform.
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Hotels, DMOs, and Sales Affiliates can upgrade to a premium (paid) account. This upgrade can generate additional opportunities and increase conversion rates.

Sales materials should include marketing brochures, promotional videos, virtual or immersive tours, and relevant marketing documents that best highlight your destination.​

Yes. Today, you can search by city or airport and suggest a hotel for the planner.

Currently, you cannot suggest hotels in bulk. We are expanding the features available for DMOs and NSOs/GSOs to search and suggest hotels, including additional filters for searching and the ability to add and suggest hotels in bulk.

DMOs and CVBs can only see where the RFP has been awarded if the hotel falls within its destination or portfolio. However, we will soon enhance this feature to allow DMOs and NSOs/GSOs to view where the RFP was awarded, even if the hotel falls outside of their destination or portfolio.

Currently, HopSkip does not support planners' ability to source convention centers. However, we are actively working on these capabilities and will have them available on the platform soon.

We obtain hotel contact information from various sources, such as calling the hotel and working with our corporate partners across the major hotel chains and groups to ensure accuracy and quick response times. If copied on an RFP, you can add email contacts to hotels in your portfolio.

Hotels will see if a CVB was copied on the RFP. NSOs and other industry contacts copied on the RFP are not visible to other NSOs and industry contacts.

Yes, NSOs and CVBs/DMOs can review a complete list of their hotels and resorts in HopSkip. You can view a list of your hotel portfolio in HopSkip by going to the “Hotels” section of your organization profile.

NSOs and CVBs/DMOs can review a complete list of their hotels and resorts in HopSkip. You can view a list of your hotel portfolio in HopSkip by going to the “Hotels” tab in your organization profile.

Yes. Everyone at the hotel level can see all RFPs sent to their hotel. Generally, a lead catcher will assign the appropriate salesperson to an RFP, but anyone at the hotel can do the assignment. Hoteliers also have the option to view only RFPs assigned to them.

Yes, NSO/GSO contacts can be automatically added to the RFPs. Planners can set up automatically including their NSO/GSO contacts in RFPs under the “contact directory” section of their planner toolbox.

We use existing databases and user input to pre-populate hotel information property profiles. We also offer features that allow hotels to automatically include information in every proposal they submit on HopSkip, reducing the time needed for manual entry.

Yes, adding the contact's email address to the contact information is possible. You can do this on the “Add Hotel Contacts” tab within your RFP.

You can download the RFP information directly from HopSkip as a PDF.
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​Please note: We ask that RFPs not be distributed via email to hotels to avoid having proposals submitted via email, which can cause the planner to lose the ability to include the hotel's proposal in the reports and presentations planners create using HopSkip.

Receiving leads, bidding on opportunities, and winning business from the HopSkip platform is free.

Hotels, DMOs, and Sales Affiliates can also upgrade to a premium (paid) account, which generates additional opportunities and increases conversion rates.

Yes. Please check out the HopSkip Product Academy.

Yes. CVBs/DMOs must sign up for a free account to receive RFPs. By signing up, you create a login and password to access and save your work. There is no cost for receiving leads, bidding on opportunities, and winning business from the HopSkip platform.

Please contact our support team for any updates on a hotel's contact or profile. You can do so by clicking on the circle icon in the bottom right corner of your HopSkip account.
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​CHAT: Chat now

Today, planners and hotels can update the status of a hotel's proposal themselves. DMOs and NSOs can also update a hotel's proposal status by contacting chat support and requesting a proposal status change.

It's easy for multiple GSO associates to see and manage RFPs through team settings in our platform. Here's how you can do it:

Your teammate will be emailed that they've been assigned a new lead on HopSkip.
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For more details, check out our guide: Assigning and Managing Assigned RFPs.

Currently, HopSkip does not support the ability of DMOs to submit convention centers or destination proposals. Each hotel would respond individually. However, we are actively working on these capabilities and will have them available on the platform soon.

Yes. By default, email notifications are sent to the respective DMO, CVB, NSO/GSO, or Sales Affiliate when a planner adds new hotels to an existing RFP.
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To customize your notification settings:
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Click on your initials in the bottom right corner of your HopSkip account and click on My Profile.
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Select the Notification Settings tab. From here, you can customize RFP notification emails and determine which emails you want to receive and at what frequency.

NSOs/DMOs/Affiliates can’t see other NSOs/DMOs/Affiliates copied on the same RFP. Hotels will be able to see which affiliates were copied on the RFP.

Before a planner sends a revised RFP, they include comments on changes displayed prominently on the RFP Summary page.

Currently, we have over 80,000 hotels outside the US available to source on our platform. These hotels are located in Canada, Mexico, the Caribbean, and Europe.